Eric Giles - Queensland Curriculum Assessment Authority
Eric manages an excess of 100 people who are working to design and implement a new State education certification system.
Eric is the bridge between the business stakeholders and all of the technology stakeholders at the Queensland Curriculum Assessment Authority.
“Since doing the program I am now really good at ‘closing the loop’ on my commitments. It’s quite powerful: I promise people what I’m going to deliver by when and when I deliver it I say “as promised”. This has deepened people’s trust in my decisions so we get things done faster.”
“Before V-Teamwork I operated a lot more transactionally and so did the people around me. Now, I notice when people are asking for things that the other person doesn’t really understand. And I have the skill and inclination to step in smoothly and ask a simple question or two to clarify people’s understanding.”