FAQ & Program details

People work together virtually in small, geographically-dispersed teams. Just like in remote teams at work, this a true test of people’s ability to work effectively together.

Each team engages in a weekly practice session in a virtual teamwork situation, with the guidance of an experienced coach. Each session simulates the requirements of a real-life work project: it is time-bound, with a set objective, there is a leader, and each team member has a role to fulfill. Using the MMORPG game World of Warcraft, the effects of gamification make people feel as emotionally invested as they do in a real-life team situation.

Each teamwork practice session is overseen by one of our experienced coaches, who provide coaching and feedback to accelerate participants’ skill and disposition development.

Participants learn the theory and distinctions behind their new teamwork practices through online learning materials that they can complete in their own time.

Both team and individual reflection is built into the program. It comes in both the form of a verbal debriefs during and after each team practice session, and individual written reflections in the days following each session.

Great teamwork and leadership is only built into a person’s natural way of being with regular practice. The program is structured so that participants take what they learn in each training session into practice at work, so that by the end of the program, there is a real, lasting difference in their teamwork and leadership at work, and not just within the program.

Some participants want additional guidance in applying aspects of the program to specific parts of their work or life. For these people, we offer private coaching in conjunction with the program to accelerate their results in these areas.